Don’t have an unprofessional 24 hour carpet cleaner show up to repair your carpets damaged by water. These are the things you should be aware of:
Overcharging. An inexperienced water restoration cleaner may load the job up with unnecessary extras. E.g. using dehumidification to dry the damaged carpets unnecessarily.
Not having the correct equipment. They may use equipment from hire places for the carpet. This is permissible, but a professional water damage professional will have all their equipment so they can offer a faster response and hopefully a better value job.
Proper moisture metre. If they don’t have the correct moisture meter, they cannot tell when the carpet is repaired. This furthers the problem of future mould. Removal of this would then be required in the future.
They are not Specialised. There are many “Carpet Cleaners” in this industry who do water damage work on the “side.” i.e. they aren’t the ones who take on this type of repair each day. Be careful of that. Restoring carpets is an art. Reinstalling carpets on the gripper strips is best to be taken on by a professional, otherwise they can be damaged irrepairably.
You could be thinking, how do I choose a good Flood Restoration professional? Below I have listed some signifiers to check for when you are calling around for a carpet flood damage business:
How large is their Yellow Pages ad: This can signify how much business they have already. A full-size Yellow Pages ad can cost more than $50 000. So if they have got a large ad, you can at least have some assurance that they are professionals.
Where do they show up in Google? The higher the rank in Google, the more “online votes” there has been for their business.
What Qualifications do they have? The base qualification they need is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.
Do Insurance companies hire them for water damage jobs? This is a better indicator. If insurance companies use them, the business is very likely to be good at their work. Insurance companies will use the businesses that give them the top value for their client’s money.
What Equipment do they have? They should at least own 100 Air movers. If they possess this many, this could show they have been in the game for a good while. We took 8 years to acquire that many wet carpet drying air movers.
What level of commitment can you get out of them by calling on the phone? Try to pin them down to a price for water extraction, water removal and initial inspection. If they won’t give you a price for this only, you know they are not interested in serving you, so go with someone else.
Response TimeOur Water Damage business based in Brisbane commits to a 59 minute response time for water damage emergency. The job needs to be responded to ASAP. Mould can develop within a 24 hour period.
If you follow these tips you are sure to choose a Flood Damage Restoration professional who can do the job right.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.